Can I get an additional system for my vacation home?
Of course! Just give us a call at 804-635-3192, or
Can I take my system with me if I move to a new home?
Yes. That’s one of the advantages of a wireless system.
Does my security system have a warranty?
Your security system hardware is covered by a lifetime limited
I don’t have good cellular service at my house. Will my system still work?
Absolutely. Our cellular backup will connect to the strongest major
When a security breach occurs, does my system tell me where in my home it happened?
Yes. Each sensor protects a door, window, or area, and
What type of batteries do door and motion sensors use?
Smart Security Systems: Door sensors take a single 3V lithium
Do pets trigger motion sensors?
In general, only pets over 40 lbs. are capable of
Can my system and smart home devices be controlled with voice commands like the Google Assistant or Amazon Alexa?
Smart Security uses “skills” provided by Alarm.com to control your
Can my system be connected to smart-home devices, such as smart lights, locks, and thermostats?
That's a popular option for many customers. Smart-home devices are
Can I turn the alarm system on and off?
Yes, our smart security systems provide multiple ways to arm
